Lucky's iGuard has been in continuous use (with multiple generations and upgrades) since its original development and deployment in 1999.
Iguard 210 image install#
For more information, go to Technologies iGuard is a very advanced Security and/or Time/Attendance device which is decidedly simple to deploy, install and manage on either a networked environment or as a stand-alone configuration in just about any environment, inside, outside, facility-wide, network-wide, world-wide, secure areas, and even outside in rough environments with a simple NEMA enclosure. Since 1996 IntraNext has provided contact centers with workflow solutions to increase performance and reduce cost. With more than 35,000 customer care agents across North America using IntraNext solutions, IntraNext is at the forefront of providing CTI based solutions compatible with major telecommunication systems and infrastructures. For more information please visit About IntraNext Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. Eric Rossman, vice president, Developer Relations, AvayaĪvaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. IntraNext’s iGuard solution is a valuable tool for protecting personally identifiable information in the contact center.”
“Technology partners like IntraNext are developing solutions and tools that help our customers address the needs of their own contact center customers. This testing provides our customers with the secure knowledge that the interoperability between iGuard and the Avaya platform is seamless.” “We are excited to successfully complete compliance testing with the Avaya Aura Platform. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure-speeding deployment of new applications and reducing both network complexity and implementation costs. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. IntraNext Systems is a Technology Partner in the Avaya DevConnect program-an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.Īs a Technology Partner, IntraNext Systems is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. The application is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 6.3 and Avaya Aura Application Enablement Services 6.3. When customers input data such as credit card or social security numbers during a call via their telephone keypad, iGuard prevents the customer service representative (CSR) from seeing or hearing the data, routing it directly to a secure PCI server. IGuard is a Dual Tone Multi Frequency (DTMF) capturing solution and offers an innovative way to protect customers’ Personal Identifiable Information (PII) during calls with contact center agents.
Iguard 210 image software#
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